Tuesday, July 7, 2020

Tips for collecting debt internationally



All businesses want to sell internationally to expand their brand and earn more revenue. Having channels and options for international clients to buy your products is certainly better for your business. But it does come with challenges. For instance, it is hard to collect a debt from a foreign customer who refuses to pay.


The laws, methods, time, zones all differ, making it hard for a business to recover their accounts receivables. Not getting their dues can lead to severe problems like a decrease in cash flow, bad reputation, bankruptcy, legal troubles with their vendors, and so on. 

Thus, knowing the best ways to ensure your international collection process doesn’t turn into a nightmare, follow these tips.

1. Hire a debt collector  

The best way to ensure your investment in international clients is safe, hire a global debt collector. They have the means, skills, and techniques to recover the debt. They are aware of international laws, have contacts, and are ethical and professional while dealing with all types of clients. 

Also, the recovery rate of collectors is better than what your internal debt collection department will have. A collection firm like Cedar Financial have experts, and the best thing is that they only take a commission if they can recover the debt.

2. Use Gen Z employees for collection

Hiring a collection firm like Cedar financial comes late, but first, you have to start the collection process on your own. Sending reminders, or contacting through emails and sending demand letters is your duty. So, it is best to hire generation Z employees. It will be better as they can work and thrive even when the time zones are different. 

Training them for starting the collection process is better for your company eventually. 

3. Client research Another tip is prevention. 

By taking a few steps, you can prevent working with clients who can become delinquents. These prevention methods are simple: 
  • Researching the client and their credit history and financial habits. 
  • Creating a legal contract keeping in mind the rules of both countries. It should include the amount, due date, terms, and condition. Both parties should sign the contract and have a copy with themselves. 
  • Sending invoice timely, and not waiting till the end of the cycle. 
  • Reminding the client about payments in between, and sending a notice when they a date late. 

4. Invest in technology 

Another thing that can ease up the debt collection process is by investing in technology. You can buy software that keeps track of invoices, clients who have paid their dues, clients who haven’t, and so on. Also, such software is automated and can send reminders whenever a client is behind their payments.

 5. Figure out if the debt is worth so much trouble

 In the end, think whether the debt is worth all the money and trouble you are going. International debt collection is not simple, and it can lead to difficult court issues, and the return you get might not justify the trouble you went to. 

So, think before plunging deep into the international collection. 

To increase efficiency in your global debt collection process, you need careful planning, knowledge about rules, and guts to find better ideas. The best way is through hiring a collection agency adept at handling international clients at the right time. To know when to get them involved shows your efficiency and through planning.

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